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Remote-Proctor Test Administration Procedures

Are you considering REMOTE test administration? Please read these requirements carefully PRIOR to selecting this administration type.

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1. System Software and Check
   1. Install ProProctor Application and Perform System Check (links provided prior to testing)
   2. Google Chrome Required
2. The office or home setting must meet the following:
   1. Testing location must be indoors (walled), well lit, with a closed door and free from background noise and disruptions.
   2. A third party may not be present in the room, or enter the room, for the duration of the exam. If this occurs, your exam will be terminated and/or your results invalidated.
   3. Your workstation and surrounding area must be free of pens, paper, electronic devices, or content that could potentially provide an unfair advantage during your exam, including that posted on walls or within your  immediate area.
   4. Adjust your volume prior to launching your exam.
   5. Be cautious of using corporate or company laptops as they often have additional software that prevents 3rd party programs from functioning as they should. You may need to use a personal device.
   6. Operating system must either be Windows 8.1 or higher (Windows 7 is NOT supported) or Mac 10.13 or higher.
   7. Acceptable Hardware: desk computer or laptop with webcam access (no iPhones, iPads, Androids, Chrome  Books)
   8. Must have working speakers and microphone

Prometric/lQT takes the role of providing a secure test environment seriously. Violation of security protocol may result in the termination of your exam and notification to your test sponsor.

During the check-in process, we will inspect:

• Eyeglasses (temporary removal for close visual inspection), and other accessories, to ensure they do not contain a recording/camera device used to capture exam content.
• Hair accessories, ties and bowties. Please refrain from using ornate clips, combs, barrettes, headbands, tie clips, cuff links and other accessories as you may be prohibited from wearing them during the exam and asked to remove these items. If you have long hair that covers your ears, you will be asked to pull your hair back to ensure nothing is attached to your ear that could provide an unfair advantage (such as a Bluetooth earpiece).
• Workstation and surrounding area
• Long pants (raise your pants legs above your ankles), pockets (empty and turn all pockets inside-out) and shirt sleeves (raise shirt sleeves above your wrists) prior to entry into the exam room.

• Unauthorized personal items may not be accessible while testing. Such items include, but are not limited to: outerwear (coats, parkas, etc.), hats, jewelry (outside of wedding/engagement rings), food, drinks, purses, bags or briefcases, notebooks, books, written notes, published material/other testing aids, watches, cell phones,
  electronic devices, or wearable technology.
• No Eating, drinking, smoking, or chewing gum during the exam.
• Light clothing items for comfort such as sweaters, suit jackets, scarves, etc., must be hung on the chair, not placed in your lap or on the desktop.
• You may not change locations, turn off lighting or audio, speak to, or receive aid from other individuals while testing.
• No Leaving the camera view while the exam is in progress.

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Examination Scoring

The examination consists of multiple choice questions with four (4) choices for each question. Some of these questions are included for research purposes only and are not scored. The research questions are not identified; therefore, all questions are to be answered to the best ability of the candidate. Examination results will be based only on the scored questions on the examination. The order of items and answer choices vary from candidate to candidate. Subject-matter experts (SMEs) have provided input regarding the difficulty level of every question used in AAFCS examinations. That information is used to develop examination forms that have comparable difficulty levels. When there are differences in difficulty in different versions of an examination, a mathematical procedure is used to equalize the difficulty scores. Because the number of questions required to pass the examination may vary for different test versions, the scores are converted to a reporting scale to ensure a common standard. The passing score is a scaled score of 240 out of a possible 300 points on the scoring scale.

Should a candidate who fails the exam request that their examination be manually re-scored, the request and reason must be made in writing and submitted to the Certification Department at AAFCS with a $50.00 rescoring fee. The rescoring fee is set by the testing company; AAFCS collects the fee and sends the request for rescoring. If the examination is rescored and an error is found in the scoring, the $50.00 rescoring fee will be refunded and the corrected score will be reported. If the original score is found to be accurate, the $50.00 rescoring fee will not be refunded.

Examination Results

Examination results will be provided immediately following the computer-based examination. Consistent with testing industry standard practices, passing candidates will be given pass-status and total scaled score information only, not breakout numeric scores. Failing candidates will be provided with an overall numeric scale score as well as a report indicating the percentage of items answered correctly for each standard/domain area. This serves as diagnostic information of strong and weak areas to guide preparation for retesting.

Within 10-14 business days from the test administration date, candidates will receive official exam notification from AAFCS via email. If a passing score is achieved, candidates will also receive a certification application and other documents necessary for earning the AAFCS professional credentials.

Should a candidate need a duplicate of the results provided at the computer-based testing center, a written request must be submitted to Credentialing Center staff at AAFCS. Results WILL NOT be released over the phone because positive identification cannot be established.

Retaking the Examination

If the candidate does not achieve a passing score on the examination, he or she may sit for the examination again.  To take the examination again, the candidate must again complete the online registration application and examination fee, following the complete registration procedure previously outlined. During a month-long testing window, a candidate may take only one of the AAFCS examination titles and may take it only once. The report issued to a candidate who has not passed the test provides (a) an overall scale score, and (b) a diagnostic breakdown of the candidate’s strong and weak areas. This information is provided in order to enable the candidate to use this information to focus study efforts on weak areas in preparation for taking the examination again.

Special Accommodations and Language Policies

AAFCS provides special accommodations in accordance with the Americans with Disabilities Act of 1991 (ADA).  If a disability prevents a candidate from taking the examination under normal conditions, he or she may request special accommodations. The request must be in writing, accompany the application form, explain the name of the disability (i.e. the diagnosis), the type of accommodation the candidate is requesting, and must include supporting documentation (dated within the last five years) of the diagnosis from a qualified healthcare professional. After receiving the request and appropriate documentation, the candidate will be contacted to make arrangements for special accommodation.

Please note that for reasons related to examination standardization, security, and cost, the AAFCS examinations are offered only in English at this time. If English is not the primary language, AAFCS recommends (but does not require) that candidates consider sitting for the TOEFL (Test of English as a Foreign Language) examination before sitting for the AAFCS examination. Candidate scores on the TOEFL® will provide a useful gauge for understanding if reading and comprehending English will provide difficulty for the candidate on the AAFCS examination. The TOEFL® examination is offered at multiple locations both domestically and internationally throughout the year at Sylvan Learning Centers®. More information is available on the Sylvan web site.